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A clerk waits on a customer at a convenience store that sells lottery tickets in Mass. A clerk waits on a customer at a convenience store that sells lottery tickets in Methuen, Mass., June 24, 2020 (AP photo by Charles Krupa).

Lotteries Are Using the Pandemic to Expand Online, Raising Concerns

, , Tuesday, Sept. 15, 2020

In late April, Luca Esposito was reflecting, like many of us, on how the coronavirus pandemic had upended his family’s life. Esposito wrote in a blog post that his elderly father in southern Italy had turned to WhatsApp to order groceries, because he could no longer visit the store in person; that his children’s school had struggled to adapt to the demands of online learning; and how remote working, once a privilege of senior managers, in his view could become the norm.

As the executive director of the World Lottery Association, or WLA, a lobby group that represents national, state and provincial lotteries around the globe, Esposito had also seen his industry sustain blows in the early days of the pandemic. The near-simultaneous lockdowns on multiple continents beginning in February and March prevented lottery players around the world from playing their favorite games, from draw tickets to scratch cards. Like other businesses that depend on in-person sales, many lotteries saw their revenues take a big hit. ...

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