Managing 21st-Century Diplomacy: Lessons from Global Corporations

Kristin M. Lord and Richard Fontaine | Center for a New American Security | 2010-12-15

This report offers recommendations on how the U.S. State Deparment can incorporate lessons in management learned by global corporations as it grapples with its own efforts toward reform. "The experience of global companies, while different in many ways from the Department’s work, carries valuable lessons for the State Department," the report states. "Bold leaders at the Department should turn to America’s best corporations for insights as they build a Department poised to excel at 21st-century diplomacy."